Privacy Policy
Effective date: September 9, 2026
Last updated: September 9, 2026
Our commitment to privacy
Your privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
This policy applies to all information collected or submitted on the BestWhip website (bestwhip.com), operated by Best Whip, Inc., 1150 NW 18th St, STE 601, Pompano Beach, FL 33069 ("BestWhip," "we," "us").
The information we collect
On some pages, you can order products, make requests, register for an account, subscribe to our newsletter, or contact us. The types of personal information collected at these pages may include:
- Name
- Shipping and billing address
- Email address
- Phone number
- Order history and payment information (payment card details are processed by our payment providers and are not stored by BestWhip)
- Business information you provide through our distributor or contact forms
- Any other information you choose to provide
We also collect certain information automatically when you visit our site, such as your IP address, browser and device type, pages visited, and referring website, through cookies and similar technologies described below.
Information about other people
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's details. In this circumstance, the types of personal information collected are:
- Name
- Address
- Phone number
- Any other details needed to complete delivery
The way we use information
- We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order (for example, with our e-commerce platform, payment processors, and shipping carriers).
- We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
- We offer gift cards by which you can personalize a product you order for another person. Information you provide to us to create a gift card is only used for that purpose, and it is only disclosed to the person receiving the gift.
- We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
- You can register with our website, or subscribe to our newsletter, if you would like to receive updates on our new products, promotions, and services. Information you submit on our website will not be used for this purpose unless you subscribe or fill out the registration form.
- We use non-identifying and aggregate information to better design our website and to understand how it is used. For example, we may note that a certain number of visitors viewed a particular area of our website, but we do not disclose anything that could be used to identify those individuals.
- We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
Sharing your information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
We share personal information only with service providers who help us operate our business, such as our e-commerce platform (Shopify), payment processors, shipping carriers, and email service providers, and only to the extent necessary for them to perform those services.
We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you tell us that you wish this to happen.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the option to indicate that you do not want the information to be used for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the unsubscribe link in any marketing email, or by writing to or emailing us at support@bestwhip.com.
Cookies and similar technologies
Our website uses cookies and similar technologies to operate the store, remember your preferences, and understand how the site is used. Because our store runs on the Shopify platform, the cookies set fall into these categories:
Strictly necessary. Required for the site and checkout to function, such as keeping items in your cart, keeping you logged in, remembering your language and currency, and preventing fraud. These cannot be switched off.
Analytics and performance. Help us understand how visitors use the site, which pages are popular, and how the site performs, so we can improve it. This may include tools such as Shopify Analytics and Google Analytics through Google Tag Manager.
Marketing. Used to measure the effectiveness of our advertising and, where enabled, to show you relevant offers.
You can manage or disable cookies through your browser settings, and where a cookie consent banner is shown on our site, you can adjust your preferences there. Disabling strictly necessary cookies may prevent parts of the site, including checkout, from working.
For a current list of the cookies used by the Shopify platform, see Shopify's cookie policy.
Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Payments are processed through secure, PCI-compliant payment providers.
Our commitment to children's privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How you can access or correct your information
You can access and update the personally identifiable information that we collect online and maintain by logging in and clicking on My Account in the site menu. We use this procedure to better safeguard your information.
You may also request a copy of the personal information we hold about you, or ask us to correct or delete it, by writing to us at the address above or emailing support@bestwhip.com. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct any information found to be incorrect.
Depending on where you live, you may have additional rights under applicable privacy laws, such as the right to know what personal information we collect, to request its deletion, or to opt out of certain uses. We will honor these requests as required by the laws that apply to you.
International visitors
BestWhip is based in the United States, and your information is processed and stored in the United States. If you visit or order from outside the US, you understand that your information may be transferred to and processed in the US, where privacy laws may differ from those in your country.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will post the updated version on this page and revise the "Last updated" date above.
How to contact us
Should you have questions or concerns about this privacy policy, or wish to exercise any of the rights described above, please contact us:
Email: support@bestwhip.com
Mail: Best Whip, Inc., 1150 NW 18th St, STE 601, Pompano Beach, FL 33069
Phone: (877) 502-7326